Season tickets - 3 year renewals - again

[MXL]

here we go again - as with last year the club have sent me a renewal form for my ticket - only problem is I still have a year to go on a three year ticket! Junior also got a reminder for his two year ticket - good to see the good ticketing office is working well!!!

 

[NF9]

here we go again - as with last year the club have sent me a renewal form for my ticket - only problem is I still have a year to go on a three year ticket! Junior also got a reminder for his two year ticket - good to see the good ticketing office is working well!!!

Your seriously angry about this?
They just send them to all season ticket holders regardless.

 

[Wilka]

It's part of the clubs charm they always cock these things up!

My best mate's season ticket didn't even come last season and they had to send a new on with 3 days to spare. He never gets the DVD's either but no one is in any rush to re live most of our "highlights"

 

[KNC]

Ive just gone on to renew the boys season. It didn't recognise him.

 

[MXL]

Your seriously angry about this?
They just send them to all season ticket holders regardless.[/QUOTE]

When I contact the club last year I was told it was an admin error and they would update my account - but I still got letters from the club saying I had to renew asap or they would pass on the seat to some one else. A friend even managed to buy my seat for the 1st game of the season as the 'STH' had not bothered to renew!

 

[Lush]

It's part of the clubs charm they always cock these things up!

True. A quick call to the ticket office confirmed that I don't need to fill in the renewal I'd be sent because I'd already paid for next season!!!! :yahoo:

 

[mejonaNO12 aka riskit]

here we go again - as with last year the club have sent me a renewal form for my ticket - only problem is I still have a year to go on a three year ticket! Junior also got a reminder for his two year ticket - good to see the good ticketing office is working well!!!

OH f***ing NO.

how on EARTH will you manage to put in the EXTREME LABOUR of putting it in the bin and not worry about it?

 

[MXL]

cheers Lush - and will takes Matts advice and lob the renewal in the bin.

 

[mejonaNO12 aka riskit]

Ok will do.

 

[Lush]

cheers Lush - and will takes Matts advice and lob the renewal in the bin.

With the 'new sistums' a quick call to the ticket office might be worth making, just to confirm that everything is in order.

 

[mejonaNO12 aka riskit]

and will takes Matts advice

Even i wouldn't advise that....

 

[Giraffe]

here we go again - as with last year the club have sent me a renewal form for my ticket - only problem is I still have a year to go on a three year ticket! Junior also got a reminder for his two year ticket - good to see the good ticketing office is working well!!!

Yes I got the same, despite phoning last year and being told it was noted on the system now so wouldn't happen again.

There is a serious side to this incompetence though in that I will feel it necessary to phone them tomorrow to check that I am as I believe in my second year of the 3 years, and I am sure others will thus taking up valuable staff time when they are already busy.

I did raise this exact issue with Insider but my guess is that their "system" just can't prevent this from happening.

Am relatively impressed with the online renewal system which I used tonight to pay for my dads season ticket. Not that user friendly and you really DO have to check the personal details as they were wrong for my dad, but a definite improvement.

 

[dougdeep]

Your lucky. I'm still waiting for the last DVD.

 

[vulture]

Now Blooms in charge this wont happen next year

 

[Horsham Gull]

i havent got my letter yet BLOOM OUT