Absolutely 100% agree. My youngest daughter has literally missed 1 home game this season where I just couldn't get her a ticket because the exchange didn't open (Burnley) and all available seats were not in our area at all. Annoyingly loads of STH didn't turn up so there was lots of empty seats...
My teenage daughter got the same email and the same dates.
Got a real result, was able to shift myself seat along a couple of places and the person who had the seat next to my new one hasn't renewed, so got her that seat at 9am for next season. So we'll sit together.
Been trying to get her a...