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Some years ago I had a battle with GWR (who weren't then part of delay repay). My train was around 30 minutes late - which meant that I was 2 hours late getting home because it buggered up all the connections. They claimed that the issue was exceptional weather conditions and leaves on the...

Yes - happened to me. They eventually laid on a taxi - which wasn't much help in getting me, Mrs Bodian, and our bikes home though....