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They are only getting away with dragging it out because they are being allowed to. PL wants information, they request it, set a deadline to provide it and impose a points and/or financial penalty if they don't meet the deadline. It's really not difficult if there was a will amongst the...

Then isn't the answer that they take the most simple, straightforward charge first and impose the points deduction. Then the second most complex breach, and punish that. Don't try dealing with them all in one hit. That is asking for errors and oversights to be made. On R4 this morning they...