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This is so true. Call 111 and you have to spend 15 minutes convincing them you aren't having a stroke, before they eventually tell you it's 'best you go down to A&E to be sure' for your sore arm. I've long thought there needs to be something in between the Drs surgery and A&E that actually works...

The A&E department at the RSCH is absolutely horrendous. I spent 36 hours there with my Dad in June and I couldn't believe how bad it was. It was like something you'd see on the news after an airstrike in Gaza. I can't fault the staff though, it's not their fault. But it is absolutely appalling...